Terms and Conditions
Welcome to Edge to Edge Landscaping (“Company”, “we”, “us”, or “our”). By using our website https://www.edgetoedge.co.uk/ (the “Website”) or engaging our landscaping, garden, and groundworks services (“Services”), you agree to these Terms and Conditions (“Terms”).
Please read these Terms carefully before using the Website or Services. If you do not agree, do not use the website or services.
Acceptance of Terms
1.1 By accessing the website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
1.2 We reserve the right to update or modify these Terms at any time. Changes will be posted on the Website with the revised “Last Updated” date. Continued use constitutes acceptance of the updated Terms.
Use of the Website
2.1 You agree to use the website for lawful purposes only and not to engage in any activity that may damage, disable, or impair the Website or its systems.
2.2 You must not attempt to gain unauthorised access to any portion of the website, other users’ accounts, or our computer systems.
2.3 The Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these third-party websites.
Services
3.1 Edge to Edge Landscaping provides professional landscaping, garden design, paving, fencing, turfing, and groundworks services in the United Kingdom.
3.2 Service availability, scope, and pricing are outlined on the Website and/or in individual quotes. All Services are subject to acceptance of your request and our ability to schedule the work.
3.3 We reserve the right to refuse or cancel a project at our discretion, including due to safety concerns, unreasonable client requirements, or scheduling conflicts.
Quotations and Payments
4.1 All quotations provided are valid for 30 days unless otherwise stated. Prices are in GBP (£) and include applicable taxes unless specified.
4.2 Payment terms are outlined in your quotation or invoice. Typically, a deposit is required to secure a booking, with the balance due upon project completion or as otherwise agreed.
4.3 We accept payments via bank transfer, debit/credit card, or other methods specified in your quotation.
4.4 Late payments may incur additional charges or interest. Failure to pay may result in suspension or termination of Services.
Cancellation and Refunds
5.1 You may cancel a Service request before work commences by notifying us in writing.
5.2 Deposits may be non-refundable if cancellation occurs after project preparation or scheduling.
5.3 Refunds will be issued at our discretion, subject to the work performed and costs incurred.
Client Responsibilities
6.1 You must provide accurate information about your property, project requirements, and any site restrictions.
6.2 Ensure that we have safe access to your property and that all relevant permissions or approvals are obtained.
6.3 You are responsible for notifying us of any underground utilities, hazards, or protected areas before work begins.
Project Execution and Liability
7.1 We will carry out Services with reasonable care, skill, and in accordance with professional standards.
7.2 While we take precautions to protect your property, we are not liable for pre-existing damage, natural wear, or factors beyond our control (e.g., weather events).
7.3 Liability for direct loss or damage caused by our negligence is limited to the total amount paid for the specific Service affected.
7.4 We are not liable for indirect, consequential, or third-party losses, including loss of business, income, or enjoyment.
Intellectual Property
8.1 All content on the Website, including images, text, graphics, and logos, is owned by Edge-to-Edge Landscaping or licenced to us.
8.2 You may view, download, or print materials for personal, non-commercial use only. Any other use requires our written permission.
8.3 You must not copy, reproduce, distribute, or create derivative works without permission.
Privacy and Data Protection
9.1 We collect and process personal data in accordance with our Privacy Policy, which explains how we handle your information.
9.2 By using our website or Services, you consent to our collection, storage, and use of your personal data as described in the Privacy Policy.
Third-Party Services and Links
10.1 The Website may contain links to third-party websites for reference or convenience.
10.2 We do not control, endorse, or accept liability for third-party content, services, or privacy practices.
Complaints and Dispute Resolution
11.1 If you have a complaint about our Services, please contact us promptly at info@edgetoedge.co.uk.
11.2 We aim to resolve complaints amicably. If resolution cannot be reached, disputes will be governed by UK law and subject to the exclusive jurisdiction of UK courts.
Governing Law
12.1 These Terms are governed by and construed in accordance with the laws of England and Wales.
12.2 Any disputes arising from these Terms, the Website, or our Services shall be subject to the exclusive jurisdiction of the courts in England and Wales.
Limitation of Liability
13.1 To the fullest extent permitted by law, Edge to Edge Landscaping shall not be liable for any indirect, special, or consequential loss arising from the use of the Website or Services.
13.2 Our total liability for direct loss or damage shall not exceed the total amount paid for the affected Service.
Termination
14.1 We may suspend or terminate access to our website or Services at any time without notice, including for violation of these Terms.
14.2 Termination does not affect rights or obligations accrued prior to termination.
Contact Information
For questions about these Terms or our Services:
Edge to Edge Landscaping
Address: 74 Lichfield Rd, Walsall WS4 2HF
Email: lewis@edgetoedge.co.uk
Telephone: 01922 601 812 / 07933 519 773
Website: https://www.edgetoedge.co.uk